Return & Refund Policy
Return Policy
We want you to love your purchase.
If you're not completely satisfied, you may request a return within 30 days of receiving your order.
Eligible Returns
Items must be:
- Unused and unworn
- In original condition
- Returned with original packaging and tags
- Free from damage caused after delivery
Non-Returnable Items
The following items cannot be returned unless defective:
- Gift cards
- Clearance or final sale items
- Personalized or custom-made products
- Items marked as non-returnable
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the item and packaging. We'll arrange a replacement or refund where appropriate.
Refunds
Once your return has been received and inspected, we'll notify you of the outcome.
If approved:
- Refunds are issued to your original payment method.
- Processing time is typically 5–10 business days, depending on your payment provider.
Exchanges
If you'd like a different size or color, please contact us. Exchanges are subject to product availability.
Return Shipping
If the return is due to our error (such as receiving the wrong or a defective item), we will cover the return shipping costs where applicable.
For all other approved returns, customers are generally responsible for return shipping costs unless otherwise stated.
Need Assistance?
If you have questions about a return or refund, please contact our customer support team through our Contact Us page. We are happy to help.